Refund and Returns Policy

At H S Enterprises, we strive to provide high-quality personal care products. If for any reason you are not satisfied with your purchase, please review our Refund & Return Policy below.

1. Returns

• Due to hygiene and safety concerns, products once opened, used, or tampered with cannot be returned.

• Only unopened and unused products in original packaging are eligible for return.

• Return requests must be raised within 7 days of receiving the product.

2. Refunds

• Refunds will be issued only after inspection and approval of returned items.

• Refunds will be credited to your original payment method within 7–10 business days after approval.

• Shipping charges are non-refundable.

3. Exchange Policy

• Exchanges are allowed only if the product is defective, damaged in transit, or incorrect.

• You must notify us within 48 hours of delivery by emailing info@hsenterprises.net with proof (images/videos).

4. Non-Returnable/Non-Refundable Items

• Opened or used personal care products.

• Discounted or promotional items.

• Gift cards or free items.

5. Cancellation Policy

• Orders may be canceled before they are shipped.

• Once shipped, cancellations are not possible.

6. Contact Us for Returns/Refunds

To initiate a return, refund, or exchange request, please contact us at:

H S Enterprises
Email: info@hsenterprises.net
Website: https://hsenterprises.net/